PHETTA OPERATING FILE

Order Flow Map

PHETTA needs one clean route from product desire to delivered goods. Every lane must say what happens when a visitor clicks.

01

Ready goods

Customer adds to bag, pays, receives order email, inventory is confirmed, tracking is added, and shipment closes.

02

Made to order

Customer pays with lead-time language, supplier confirms production, PHETTA updates order notes, and tracking follows.

03

Sample first

Customer requests review; PHETTA uses factory script, quote, sample, approval, then decides whether checkout opens.

04

Blueprint

Concept products move to OEM, licensing, or partner pitch before any checkout promise appears.